At hibaja, we believe gaming should be a source of enjoyment, not stress. Our responsible gaming program is here to help you play within healthy limits and get support whenever you need it.
When gaming becomes a problem, we're here for you
24/7 Support: support@hibaja.biz
Hibaja is more than just a gaming platform — we genuinely care about the wellbeing and happiness of every player. This page covers everything you need to know about responsible gaming.
At hibaja, we firmly believe that gaming should be a healthy form of entertainment. Responsible gaming, to us, is not just about following rules — it's a genuine commitment to the wellbeing of our players.
Hibaja provides a range of tools and features to ensure every player can game safely, mindfully, and enjoyably. Our goal is to foster an environment where gaming never becomes harmful.
We understand that online gaming can sometimes become problematic for some players. Whatever your situation, hibaja is here for you — to offer support, help you set limits, and encourage you to take a break when needed.
Responsible gaming means treating gaming purely as entertainment — not as a source of income. It means playing within your financial and personal limits, and never letting gaming take priority over your other responsibilities in life.
As online gaming continues to grow in Bangladesh, so does the need for awareness. At hibaja, we want you to know:
Keep in mind: Gaming is entertainment, not an investment. When the fun stops, it's time to stop.
Problem gambling usually develops gradually. If you or someone you know shows any of the signs below, it's time to seek help:
If you notice any of the signs above, there's no shame in it — this is a common issue and it can be addressed. hibaja's Help Center for support.
The questions below will give you an initial sense of your gaming habits. Answer honestly:
Hibaja gives you the ability to set various types of limits — one of the most effective tools for responsible gaming. Once a limit is set, changing it requires a waiting period, so you're protected from acting on impulse.
| Limit Type | Description | Effective From |
|---|---|---|
| Daily Deposit Limit | Maximum amount you can deposit per day | Instant |
| Weekly Betting Limit | Maximum weekly betting amount (BDT) | Instant |
| Monthly Loss Limit | Maximum monthly loss limit (BDT) | Instant |
| Session Time Limits | Maximum session length | Instant |
| Increase Limit | Increasing a Previously Set Limit | After 7 days |
To set limits, go to your account settings or Help Center Reach out.
Setting limits isn't a sign of weakness — it's a sign of good judgment. Players who stick to limits enjoy the experience the most.
If you feel you need some distance from gaming, hibaja offers a self-exclusion option. Activating it will suspend your account for a set period of time.
Attempting to open a new account during a self-exclusion period is a violation of hibaja's terms. We fully respect and support your decision to take a break.
Hibaja strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration.
Parents should also stay alert. If you suspect your child is accessing online gaming or betting platforms:
If hibaja detects an account belonging to a minor, it is immediately closed and any associated transactions are voided.
Problem gambling is a mental health issue, and seeking professional help is completely normal. Reaching out takes courage.
Through hibaja, you can access:
Your family or friends can also reach out to us on your behalf. We take their concerns just as seriously.
The protection tools built into our platform keep you in control at all times: