Hibaja Terms & Conditions — Please Read Before Use

1 General Introduction

Hibaja (hereinafter referred to as the "Platform" or "we") is an online gaming and betting platform based in Bangladesh. These Terms and Conditions ("Terms") constitute a legal agreement between hibaja and its users ("you" or "player").

By accessing or registering on the hibaja website, mobile app, or any other platform, you are deemed to have fully accepted these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

These Terms & Conditions are governed by and construed in accordance with the laws of Bangladesh. hibaja reserves the right to modify these terms at any time without prior notice. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

2 Account Registration & Verification

To play on hibaja, you must create a valid account. You are required to provide accurate and complete information at registration. Accounts created with false or incorrect information may be suspended at any time and any funds held may be forfeited.

• Each individual may only One account can be created.
• The email address and mobile number provided at registration must be active and valid.
• You are solely responsible for keeping your account password confidential.
• Hibaja may request your national ID or other documents for identity verification at any time.
• Opening an account under someone else's name or a false identity is strictly prohibited.

3 Age Restrictions

At hibaja, only 18 years of age or older Adults may register and play. Use of the platform by minors is strictly prohibited.

Hibaja may request relevant documentation (national ID, birth certificate, etc.) for age verification at any time. Failure to provide the required documents or inability to verify age will result in the account being temporarily or permanently suspended.

4 Deposits & Withdrawals

Deposits and withdrawals on hibaja are available via Mobile Pay, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum deposit: ৳100 (one hundred BDT).
• Minimum withdrawal: ৳500 (five hundred BDT).
• Account verification must be completed before a withdrawal can be processed.
• Withdrawals must be made using the same payment method used for the original deposit.
• Each withdrawal typically takes 1–24 hours to process.
• Hibaja reserves the right to request additional verification for any suspicious transaction.

For any payment-related issues, please contact our Payment Visit the page or contact our support team.

5 Bonuses & Promotions

Hibaja offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and more. Each offer has its own terms and conditions, detailed on the relevant promotion page.

• Before withdrawing bonus funds, a specific Wagering Requirement must be met.
• The welcome bonus can only be claimed once per account.
• Any attempt to abuse or manipulate bonuses will result in account termination.
• Hibaja reserves the right to modify or cancel any bonus offer at any time.
• Attempting to collect bonuses through multiple accounts or the use of a VPN is strictly prohibited.

6 Gaming Rules

All games on hibaja operate according to defined rules. Game outcomes are determined by RNG (Random Number Generator) technology, which is regularly audited by an independent third party.

• The specific rules for each game are detailed within the game itself.
• If a game result is voided due to a technical error, the wager will be refunded.
• If your internet connection drops, your session is saved server-side.
• Using any software or bots during gameplay is strictly prohibited.
• The dealer's decision in Live Games is final.

7 Prohibited Activities

The following activities are strictly prohibited on hibaja and may result in account termination as well as legal action:

• Fraud, collusion, or game manipulation.
• Money laundering or transactions involving illegal funds.
• Creating multiple accounts to claim bonus benefits.
• Hacking, spreading viruses, or exploiting system vulnerabilities.
• Threatening, harassing, or abusing other players.
• Attempting to access restricted regions using a VPN or proxy.
• Using automated software or bots to play games.

8 Account Suspension & Closure

Hibaja may temporarily or permanently close your account under the following circumstances:

• Violation of these Terms & Conditions.
• Failure to submit the required documents for identity verification.
• If suspicious financial activity is detected.
• For security purposes following repeated incorrect password attempts.
• You have opted for Self-Exclusion.

You may also, at any time, Help CenterYou may close your account by submitting a request. You will be given the opportunity to withdraw your verified balance before the account is closed.

9 Responsible Gaming

Hibaja believes entertainment and responsibility go hand in hand. We want every player on our platform to enjoy gaming in a healthy and positive environment.

• Daily / Weekly / Monthly Deposit Limit Set your own limits.
• For a specified period Self-Exclusion Self-Exclusion option.
• A personal dashboard to track your gaming activity.
• Problem gaming awareness messages.

To learn more about responsible gaming, visit our Responsible Play page.

10 Privacy & Data Protection

Hibaja takes the protection of your personal information very seriously. Our Privacy Policy Your information is collected, stored, and used in accordance with our policy.

• Your information is kept secure through SSL encryption.
• Your information will not be sold to third parties.
• Your information will not be shared with any government authority unless required by law.
• You have the right to request deletion of your personal data.

11 Dispute Resolution

If you have a complaint about any transaction or game result, please first Help Center-to get in touch with us. We aim to resolve all complaints within 48 hours.

• From the date the complaint is submitted Within 30 days must be submitted.
• Claims submitted without supporting evidence may not be accepted.
• Hibaja's technical logs and server records shall be considered final and conclusive evidence.
• If you are unsatisfied with hibaja's decision, the matter may be referred to an independent third-party arbitration.

12 Limitation of Liability

Hibaja is not liable for the following:

• Game interruptions due to internet disconnection.
• Errors caused by third-party software or payment gateways.
• Losses caused by unexpected technical issues.
• Financial losses resulting from a player's own decisions.
• If services are disrupted due to force majeure.

In all circumstances, hibaja's maximum liability is limited to the value of the transaction in question.

13 Changes to Terms

Hibaja reserves the right to update these Terms & Conditions at any time. For significant changes, you will be notified via your registered email or a platform notification.

Updated terms take effect from the date they are published. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

14 Applicable Law & Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with the laws of Bangladesh. Any disputes shall fall under the jurisdiction of Bangladeshi courts.

Hibaja complies with applicable international online gaming regulations and maintains the licenses necessary to provide its services.

15 Contact

If you have any questions about these Terms & Conditions or need further information, please contact us:

• Email: support@hibaja.biz
• Live Chat: Available 24/7
• Help Center: hibaja.biz/help-center